Terms & Conditions
Exclusion of Liability
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Indemnification
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Copyright
Except for material in the public domain under United States copyright law, all material contained on the Web site (including all software, HTML code, Java applets, Active X controls and other code) is protected by United States and foreign copyright laws. Except as otherwise expressly provided in these terms and conditions, you may not copy, distribute, transmit, display, perform, reproduce, publish, license, modify, rewrite, create derivative works from, transfer, or sell any material contained on the Web site without the prior consent of the copyright owner.
None of the material contained on Generic Website may be reverse-engineered, disassembled, decompiled, transcribed, stored in a retrieval system, translated into any language or computer language, retransmitted in any form or by any means (electronic, mechanical, photo reproduction, recordation or otherwise), resold or redistributed without the prior written consent of Generic Website. Violation of this provision may result in severe civil and criminal penalties.
Terms of Purchase
We currently accept the following online methods of payment: Visa, MasterCard, American Express, via Paypal as well as Google Checkout. NOTE: Please ensure your billing address on file with your financial institution matches the billing address provided. We do not accept cash, personal checks, or COD orders. In addition, Shop PCW is in no way responsible for any overdraft fees or other bank charges you may incur as a result of your purchase. It is your responsibility to retain all records of your purchase in the event it may be needed in the future. Should any personal information necessary to fulfill your order change after the time your order was placed (such as billing address, shipping address or phone number), it is your responsibility to contact us with updated information. If your order is returned to us due to being provided incorrect shipping information, you may be subject to a return shipment fee. Shop PCW reserves the right to store your personal information given to us in our secure database for business purposes. Your order confirmation will reflect the items ordered and the total amount to be charged. Shop PCW will charge California sales tax on all orders delivered within California.
International Orders
Shop PCW is proud to offer international shipping options. Your purchase will be totaled in US Dollars, and include appropriate taxes and shipping fees. Please note; Shop PCW is in no way responsible for any additional duties or customs fees incurred with your shipment. Duties and customs may vary per country.
Return Policy
Shop PCW guarantees your complete satisfaction with every purchase. We offer a 7-day money back guarantee. If you are not completely satisfied with your purchase, you may return the unworn portion including all tags and original packaging materials. All tags and product SKU identifications are required for a full refund. To receive a full refund, (less shipping and handling) all items must be unworn and returned within 7-days of the date of delivery. All items must contain their original packing materials and receipt. Please note in exception of California Civil Code, Section 1723; All swimwear and underwear is non-returnable. In addition any custom apparel or accessories and discounted items are not returnable. To process your return please contact returns@shoppcw.com
Please be aware, we can only accept returns for orders placed directly through www.shoppcw.com. Your original order identification number will be required on all returns. Product samples and free promotional product are not eligible for refund. All returns must be shipped at the customer’s expense, and thus can be shipped using the customer’s choice of shipping carrier. Shop PCW is not responsible for damages resulting from return shipment by the customer. When you contact our Customer Service Team, please be able to provide the order number or the purchaser’s information so we may easily locate the account in our system. Please allow two to four weeks for your return to be processed and documented in our system. Once the return is processed, it can take a number of days for the credit to post to your financial institution.
Refund Policy
All refunds issued will be in the amount of the product cost only. Shipping and handling costs or any additional surcharges for shipping are non-refundable and non-exchangeable. If you choose to return your order for an exchange, new shipping and handling charges will be applied to your second order as applicable.
Defective or Wrong Item Received
It is the customer’s responsibility to contact us within 3-days of delivery if a defective or incorrect item was received. If we are not contacted until after the 3-day period regarding a defective or incorrect item received, the customer will not be eligible for a complimentary replacement.
Shipping and Delivery Terms
Deliveries may be shipped from multiple locations. While we strive to deliver all orders as quickly as possible, we ask our customers to allow up to two weeks for delivery even though an order may be delivered in quicker time. If after two weeks, you have not received your order, please contact our Customer Service Team at info@shoppcw.com. Shop PCW reserves the right to use any shipping method we deem necessary although we will try to adhere to your chosen method. Please be aware that if delivers through the United States Postal Service USPS will not require a signature for delivery. Unless you are told otherwise by a Shop PCW representative, your order will be left in your mailbox or at the doorstep of the shipping address. For more information about the USPS’s shipping procedures, please visit www.usps.com. A shipping and handling fee is applied to all orders. The shipping and handling cost is a non-negotiable flat rate fee that covers the cost of postage as well as handling and packaging costs. Please be advised that if you choose an expedited shipping method at an additional cost, your order still has to process through fulfillment. The expedited service starts at the time your package is shipped. If a delivery is refused by the customer without prior authorization from Shop PCW, a fee may be incurred for the return shipment and/or a restocking fee may be applied to any subsequent request for a refund.